WHY BOOK ONLINE?
To better plan our work and provide you with faster service and delivery, we offer an online reservation system. Take advantage of it and place your order in the best way possible.
HOW DOES IT WORK?
1. Complete your reservation by choosing one of the options below. Select the correct option based on the description
Reserve Your Spot Online – Flexibility and Convenience!
With our online reservation service, you can choose the date to bring your project to us. Enjoy fast and efficient handling without worrying about our current delivery times.
Why choose this service?
- Choose your own date: Flexible and fully tailored to your schedule.
- Fast turnaround: From your reservation date, the average turnaround time is only 12 working days.
- Costs as a discount: There is an administrative fee of €50 for this service, which will be fully deducted from the final invoice. In other words, this reservation is ultimately free of charge. (This does not apply to the FFFastpass & Goldpass)
- Important conditions: In case of cancellation or if the project is not brought in on time, the administrative fee will not be refunded.
Important details:
- Reservation date: This is the latest date by which your project must be with us.
- Turnaround time: On average, 12 working days.
- Cost: €50 (deducted from the final invoice).
- Limited availability: Act fast, as spots are limited!
Reserve now to ensure fast and reliable handling of your project.
Reservation Types: Choose the package that suits your needs
We offer different reservation types based on the requirements of your frame or part. Here are the options:
THE GOOD
A reservation for a frame or part that is ready-to-paint (RTP). This means the part is unpainted and fully prepared to be painted, except for masking specific areas that should not be painted.
THE BAD
For cases where you have a broken frame that needs repair. During the repair, we can also give your frame a new color, making it look like new again.
THE UGLY
A reservation for a full respray of your frame. Ideal when you want to give your bike a fresh new look.
THE BAD + SPOTREPAIR
This reservation is for a broken frame that needs both repair and localized touch-ups. A combination of repair and local paint restoration.
THE SPOTREPAIR
A reservation for localized paint touch-ups on your frame. Perfect for small damages that don’t require a full respray.
THE ULTRASONIC SAFTY SCAN
An Ultrasonic Safety Scan is performed to check if there is any internal damage or fractures in the frame that may not be visible on the outside. This scan is often required by insurance companies to clearly prove that the bike is damaged after an accident.
THE FFFASTPASS
The FFFastpass is your key to priority service! It’s a reservation for any type of work, whether it's a carbon repair, respray, or a full paint job. The FFFastpass is suitable for all services.
Why choose the FFFastpass?
Sometimes you need an urgent paint job or repair and can't afford to wait. With the FFFastpass, you ensure that your project is scheduled immediately.
No long wait times, just fast service!
Important details:
- Reservation date: This is the day your project must be with us.
- Turnaround time: Just 12 working days.
- Cost: €100 for this priority service.
- Limited availability: Spots are limited, so act fast!
With the FFFastpass, you are guaranteed a fast and efficient handling of your project. Don’t wait any longer – reserve your spot today!
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Important Notes:
- Ensure the part is fully disassembled before bringing it in.
- Bring the frame or part clean to avoid additional charges.
2. Bring your bike frame (fully disassembled) in by the selected date.
If you bring your frame in earlier, it will be safely stored with us, and the 12-day processing period will only begin once your reserved date arrives.
3. Your bike frame will be repainted/touched up/repaired within 12 working days from the selected date.
Please note that certain techniques or complex designs may require slightly more time to complete, including chrome finishes.
Your frame is still scheduled and will be completed as soon as possible.
4. Please note that a reservation fee of €50 will be charged. This amount will be deducted from your final invoice!
So, in fact, the reservation is completely free. However, if the bike frame is not brought in on time, the €50 fee will still be charged and cannot be refunded.
If you wish to change the date of your reservation, please contact us via email ([email protected]) at least 2 weeks before the reserved date.
If a wrong slot is reserved (e.g., "the good" instead of "the ugly"), we will look for the first available slot to schedule your frame. This may affect the delivery time.
Each reservation slot is for 1 item, 1 helmet, or 1 frame set. Multiple frames or helmets must be reserved separately.